Privacy Policy

Designer Boards Australia (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information necessary for our business operations, including:

Name, contact details (email, phone number, address)
Payment and billing information
Business details (if applicable)
Website usage data (cookies, IP addresses)

We may collect this information when you:

Place an order on our website
Subscribe to our newsletters
Contact us via phone, email, or web forms
Engage with us on social media

2. Use of Personal Information

We use personal information to:

Process and fulfil orders
Communicate with customers and respond to inquiries
Improve our products, services, and website
Conduct marketing and promotional activities (you may opt out at any time)
Comply with legal and regulatory obligations

3. Disclosure of Personal Information

We do not sell or rent your personal data. However, we may disclose your information to:

Third-party service providers (e.g., payment processors, couriers)
Legal authorities where required by law
Business partners or affiliates with your consent

4. Data Security

We take reasonable measures to safeguard your personal information from misuse, loss, unauthorised access, modification, or disclosure. These measures include secure servers, encryption, and access control protocols.

5. Cookies and Website Analytics

Our website may use cookies and tracking technologies to improve your browsing experience. You can manage cookie preferences in your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

7. Access and Correction of Personal Information

You may request access to your personal information or ask us to update/correct it by contacting us at:

📧 Email: sales@designerpinboards.com.au
📞 Phone: 1800 PINBOARD (74 62 62)
📍 Address: 5 Liberty Road, Huntingwood NSW 2148

8. Complaints and Contact Information

If you have concerns about how we handle your personal information, you can contact us at the details above. If unsatisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website.

Last Updated: February 2025